Privacy Policy
Last updated: May 2026
1. Who We Are
TradeCore Marketplace ("we", "us", "our") is a UK-based trade supplies platform. Our contact email is tradecoremarketplace@gmail.com. We are committed to protecting your personal data and complying with the UK GDPR and the Data Protection Act 2018.
2. Data We Collect
We may collect the following personal data: • Name, company name, job title • Email address, phone number, postal address • Order history and transaction data • Payment information (processed securely by our payment provider — we do not store card details) • Technical data such as IP address, browser type, and cookies
3. How We Use Your Data
We use your data to: • Process and fulfil your orders • Manage your Trade Account • Send order confirmations, invoices, and delivery updates • Respond to enquiries and provide customer support • Improve our website and services • Send marketing communications (where you have opted in)
4. Legal Basis for Processing
We process your data under the following legal bases: • Contract performance — to fulfil orders and manage accounts • Legitimate interests — to improve our services and prevent fraud • Legal obligation — to comply with tax and regulatory requirements • Consent — for marketing emails (you may withdraw consent at any time)
5. Sharing Your Data
We do not sell your data. We may share it with trusted third parties including: • Delivery carriers and logistics partners • Payment processors • IT and hosting service providers • Accountancy and legal advisers All third parties are required to handle your data securely and in accordance with UK data protection law.
6. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected, or as required by law (e.g. HMRC requires financial records to be kept for 6 years).
7. Your Rights
Under UK GDPR, you have the right to: • Access the personal data we hold about you • Correct inaccurate data • Request erasure of your data • Object to or restrict processing • Data portability • Withdraw consent at any time To exercise any of these rights, contact us at tradecoremarketplace@gmail.com.
8. Cookies
We use cookies to improve your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings. For full details, see our Cookie Policy.
9. Contact & Complaints
For any privacy-related questions, contact us at tradecoremarketplace@gmail.com. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.